Every effective leader and coach knows that there’s no moment more important than the moment feedback is delivered. When you perform this important process correctly, the learner takes a step forward. Do it poorly, and the reverse happens. Daniel Coyle asks this great question, “What’s the secret of great feedback?” Coyle says “we instinctively […]
Have You Recharged Today?
As we become overloaded with technology and the “social” world we live in, communication gets lost along the way. It is so much easier to “share” and “like”, to type a quick “hey, been awhile, I miss you!”, calling on the phone is so very personal these days. I was horribly guilty of this, being […]